My Father A Hero Is A Hero - 1002 Words

Heroes; something we all aspire to be, but easily recognize in others. Wait, how do we define what makes a hero, a hero? A hero is one who is kind, courageous, smart, determined and selfless. They often do what is better for the greater good and not themselves. This is seen in both Greek and Modern heroes, whether it is cutting off Medusa’s head or defeating the Riddler, they show these qualities in one way or another. We also see these qualities in parents, true everyday heroes. While they may not have super strength or the ability to fly, parents are the ultimate heroes in our lives, for they love for us without judgement and will always be there when we need them most. My father, William Romero, is a hero since it takes a true hero to†¦show more content†¦Someone who does not care about their family would never put themselves through this, but my dad does, and that is what makes him my hero. In addition to the heroic quality of being caring, he is also remarkably d etermined. Determined, something I have always known my father to be. Often times, when my dad sets his sights on a goal, there is nothing stopping him from reaching it. One of my best memories of this was that for an entirety of two years he called into every radio contest that was raffling off Disneyland tickets, just so I may see Disneyland once in my life. With how dedicated my father was, he eventually won tickets and we went to Disneyland. While this may seem trifling, it was a huge deal in our family, as we were often too poor to even attempt to buy tickets, but through my dad being the insistent person he is, he called in every day until he won tickets. Someone with bona fide determination would keep doing this every day for two years, even if the probability of not winning was high. Christmas time is another example of my father and his determined mindset. To be more specific, he is always insistent on our family having the best Christmas ever. This ranges from stringing li ghts on the house with me in bone chilling, 30 degree weather, picking out a beautiful, fragrant tree and getting gifts for our Romero 3 family. In reality, this is all a lot of work that only an undaunted person can carry out year after year, evenShow MoreRelatedMy Father Is My Hero1061 Words   |  5 PagesMy dad is my hero. It was only last week when I was prompted to recall this. When I tore my meniscus five months ago, I underwent surgery in order to remove the damaged tissue. Recovery was going well, but unbeknownst to me, if you do not keep up with your physical therapy exercises, then you will regress in your abilities. I had been running just the week before, but within a week I learned this brutal lesson because I could no longer walk. It was a setback in my running due to overuse and a regrettableRead MoreBeowulf : The Heros Of My Father1137 Words   |  5 Pagesâ€Å" A hero is someone who has given his or her life to something bigger than oneself.† (brainyquote) Some people believe that heroes are fictional characters that only exist in a non existent world, I believe that the real heroes are the ones in our everyday lives. They are the ones who love you, care for you, and protect you with all of their strength. In my life my dad is my hero, even though I didn’t know him very l ong.(Edwards) He passed away when I was eight months old, yet he’s still my biggestRead MoreMy Father Is My Real Hero859 Words   |  4 PagesIntroduction The father-children relationship is considered one of the sacred and vital relationships in the family lives. In fact, the role played by the fathers in our daily lives is quite significant. Indeed, an excellent father teaches the children to face the challenges of daily lives successfully and tries wholeheartedly to meet the requirements of the family in a excellent way. I consider my father as my real hero since he is a special person in my life. In fact, he is quite affectionate,Read MoreAnalysis Of The Lightning Thief743 Words   |  3 PagesPercy Jackson, the hero, and his friends Annabeth and Grover, must undertake a quest to reclaim Zeus’s master bolt from Hades. â€Å"The Hero’s Journey† is a pattern of stages that many heroes experience. Throughout Percy’s quest, the archetype of â€Å"The Hero’s Journey† is followed. A few stages of â€Å"The Hero’s Journey† that Percy undergoes are The Ordinary World, The Supreme Ordeal, and Confronting the Father. In the very first stage of â€Å"The Hero’s Journey†, The Ordinary World, the hero lives in an uneventfulRead MoreIn the Play Much Ado About Nothing, How Does Shakespeare Present the Relationships Between Men and Women?1356 Words   |  6 PagesIn Much Ado About Nothing the main story line is about Hero and Claudio falling in love and the sub plot is Beatrice and Benedick’s merry war of the sexes. The conflict in the play is that Don John creates an appearance that Hero has been unfaithful to Claudio. The main theme of the play is love and comedy. Love is a theme in this play because two couples falling in love. Comedy is also a theme in this play because of Beatrice and Benedick’s verbal exchanges moreover the comedy act with DogberryRead MoreMy Ultimate Hero Essay My Hero1469 Words   |  6 PagesIrma Zamora 08/09/2017 Ramshaw My Ultimate Hero As a whole, anyone can relate to a story that inspires us to acquire a role a hero with our own capabilities. An immigrant’s hero’s journey highlights the human experiences of fear, courage, vulnerability, daring and inspiration. Despite of the nationality, we look up to hero because they fear the unknown and answer there call to adventure and leave their familiarized culture. Then go through trails that seem impossible, obstacles, and even feel likeRead MoreWomen and the Patriarchal Society in Much Ado About Nothing1413 Words   |  6 Pageswill have a recheat winded in my forehead’ and ‘pluck off the bull’s horn and set them on forehead’. The idea of cuckold focuses on woman’s disloyalty that brings out the mentality of men that women are wicked as ‘beauty is a witch’ and women do not deserve as much as men do. With their stereotyped image, the male superiority is confirmed by men. On the other hand, the readiness of wo men shows that they conform to the male domination and willing to submit to men. Hero as the quiet victim in the playRead MoreThe Hero in My Life940 Words   |  4 Pagessomeone a hero? Is it their ability to put others first? Is it their bravery? I believe a hero to me is someone who goes above and beyond or isn’t satisfied with being average. A hero is someone who puts their own life at risk in order to save someone else. A hero is also someone who knows what matters in life and doesn’t let that slip through their fingers. A hero is someone who is determined to do the right thing and make sure others are doing the right thing. The hero in my life is my dad. He’sRead MoreThe Tragic Hero Of Shakespeare s Hamlet 1599 Words   |  7 PagesRachel Conley Mr. David Rasnake English 1020 November 10, 2015 Paper 3~ Tragic Hero What is tragedy? What makes someone or something a tragic hero? A tragedy is â€Å"A serious drama typically describing a conflict between the protagonist and a superior face and having a sorrowful or disastrous conclusion elicits the pity or terror† (Merriam-Webster). Tragedy can be a good or a bad thing in life. Also, depending on what the tragedy is, it should have a powerful impact on our lives. A tragedy can changeRead MoreWilliam Shakespeare s Hamlet s Revenge1725 Words   |  7 PagesBut know, thou noble youth, Hamlet: â€Å"Oh My Prophetic Soul! My uncle?† The serpent that did sting thy father’s life Now wears his crown.† The beginning of the â€Å"call to adventure -J Campbell†, Hamlet is encountered with the vengeful act of murdering his uncle who killed his father. This is the first time that Hamlet is confronted with the controversial decision of the importance of self worth or the vengeful act for his deceased father. This shows the heightened passion and drive that

Restaurant Business Summary - Free Essay Example

Sample details Pages: 4 Words: 1286 Downloads: 2 Date added: 2017/06/26 Category Business Essay Type Narrative essay Did you like this example? Introduction Restaurant business  is by far one of the most favorable and most popular competition in business sector and the newly opened restaurant also more and more in recent. Their location should be strategic and service quality need to be improve in order to attract customers as well. There are five major dimensions to measure service quality such as reliability, responsiveness, assurance, empathy and tangible. Most of them use Medical nurse and automotive repair services method to measure the relationship between service quality and customer satisfaction which is developed by Parasuraman, Zeithaml, and Berry. Customersà ¢Ã¢â€š ¬Ã¢â€ž ¢ satisfaction can affect an organization career development, for example, if most of the customers are not satisfied with the restaurant about their customer service, types of food, hygienic conditions and so on, these all will affect their organization operation. We have a principle says that à ¢Ã¢â€š ¬Ã…“customers is a kingà ¢Ã¢â€š ¬Ã‚ , so employees need to take some proper or needed actions to make the customers satisfied because customers is the leading role for all business organization and the results can be different which is due to different characteristics of customers such as age, income and knowledge. Besides that, some research find out that customer satisfaction can directly affect their loyalty whereas some research testify that satisfaction does not affect loyalty as several customers will switch to another products which offer better things when they need similar products in their life . Summary Measure of Superiority (MSS) is the difference between service quality performance and customer expectation. The score can be either positive or negative depends on satisfaction level of expectation by customer. The table illustrates the expectation and performance on each quality of services dimensions which provides customers satisfaction. The result show that customer satisfa ction has been achieved when the sum of performance score 19.1 is bigger than expectation score 18.99, MMS score is positive. The gap score of responsiveness 0.03, assurance 0.05, empathy 0.15, and tangible 0.07 is positive, that means performance score is greater than expectation score while reliability represent a negative gap score (-0.19), this dimension causes customer dissatisfaction. Measure of Service Adequacy (MSA) score is acquired by subtracting minimum expectation from customers from service performance in restaurant business and if the performance is greater than customer expectation then the score will become positive. With the MSA being positive and the minimum expectation score met, this five dimensions of service quality had reflects that customers satisfaction has been fulfilled. Besides that, we found that all of the attributes of each dimensions are greater than the minimum expectation from customers especially is à ¢Ã¢â€š ¬Ã…“promptness of the employees se rve their customersà ¢Ã¢â€š ¬Ã‚  (Diah Yulisetiarini, 2014, P6)in reliability acquired highest score while à ¢Ã¢â€š ¬Ã…“easiness in purchase transaction processà ¢Ã¢â€š ¬Ã‚  and à ¢Ã¢â€š ¬Ã…“ customers feel easy to communicate with employeesà ¢Ã¢â€š ¬Ã‚  attributes gets 0.33 the lowest marks compared to other attributes. Measure of Service Adequacy (MSA) score is acquired by subtracting minimum expectation from customers from service performance in restaurant business and the score will become positive when the performance is greater than customer expectation. This five dimensions of service quality had reflects that customers satisfaction has been fulfilled because all has met the minimum expectation score and MSA is positive. We found that all of the attributes of each dimensions are greater than the minimum expectation from customers especially is à ¢Ã¢â€š ¬Ã…“promptness of the employees serve their customersà ¢Ã¢â€š ¬Ã‚  in reliability acquired highest score while à ¢Ã¢â€š ¬Ã…“easiness in purchase transaction processà ¢Ã¢â€š ¬Ã‚  and à ¢Ã¢â€š ¬Ã…“ customers feel easy to communicate with employeesà ¢Ã¢â€š ¬Ã‚  attributes gets 0.33 the lowest marks compared to other attributes. With comparing the anticipated performance and observed performance, the area of accepted service is demonstrated by Zone of Tolerance. The maximum expectation subtracts minimum expectation of the customers is to get the score of Zone of Tolerance. à ¢Ã¢â€š ¬Ã…“Promptness of the employees to serve the customersà ¢Ã¢â€š ¬Ã¢â€ž ¢Ãƒ ¢Ã¢â€š ¬Ã¢â€ž ¢ attribute is the greatest zone whereas assurance dimension which related to à ¢Ã¢â€š ¬Ã…“customers feel safe when they are in the restaurantà ¢Ã¢â€š ¬Ã‚  attributes is the thinnest zone of tolerance. Cartesius diagram use to measure the restaurant performance and the customer expectations. This diagram consists of four quadrants A, B, C, and D which is separated by X-axis and Y-axis. The mean score of the overall attributes of restaurant performance represented by X-axis whereas the mean score of the overall attributes of customer expectation represented by Y-axis. Moreover, the mean scores are calculated from the list of satisfaction attributes for X-axis and Y-axis is 3.80 and 3.82. Quadrant A is located above the mean score of X-axis and before the mean score of Y-axis. Quadrant A is a quadrant that dissatisfaction among customers, due to the restaurant management has less attention on customers. In this cause, the service performance of the restaurant should be improved. Next is quadrant B, it located above the mean score of X-axis and after the mean score of Y-axis. In this quadrant, the performance of the restaurant management is good. The restaurant has conducted well customersà ¢Ã¢â€š ¬Ã¢â€ž ¢ perceive attribute and those attributes have satisfied customers. Furthermore, quadrant C is located below the mean score of X-axis and before the mean score of Y-axis. The rest aurant management service attributes is low priority and less important. So, in this quadrant do not need further attention. Besides that, quadrant D is located below the mean score of X-axis and after the mean score of Y-axis. Even though, the restaurant management has well delivered the service, but the customers do not considered important attributes. The restaurant manager should expand more on other important attributes to improve the performance of the restaurant. Critique There are several critiques we can get from the article. First, a look at the introduction tells us that it is too long. Some points are emphasized too much and repetition occurs here and there. This problem causes unnecessary portion to constitute a large part of the introduction and as a result, the introduction becomes lengthy. Second, some tables did not explain clearly the parts they have. For example, table 7 only stated the mean score of expectation (Y) and the mean score of performance (X) i n the vertical columns without explaining their function in a clear way. Misunderstandings may occur if the readers of the article only scan through the article. Third, the article contains parts that are repetitive. The usages of some words are repeated many times throughout the whole article making it seems to overstress some points. The elaboration for the point also contains sentences that are unnecessary due to it repeating the same thing as the previous sentences. Fourth, the diagram used in the article which is Cartesius Diagram, is very confusing to the readers. The overall data for the whole research is squeezed and put on display in the diagram. The too-large data is too much for a single diagram to explain. In our opinion, the data should be separate into different diagrams to allow better understanding. The whole article does not only consist of negative points. The positive point, which is the fifth point, will be about the part called abstract. The abstract of this article is very good as it is simple and clear, not to mention that it is straight to the point making it easier for the readers to understand the general view of the article. Last but not least, the whole article of this research serves as a very good extension of knowledge in conducting business in the future. Applying the formulas and knowledge gained from this article will be very useful in trying to set up a successful business. Conclusion As a conclusion, restaurant businesses try to put more effort in order to maximum customer satisfaction to attract more customers and increase their business in their restaurant. There are some weakness shows in the critique part. By this way, they can observe and try to do it best for their restaurant. Don’t waste time! Our writers will create an original "Restaurant Business Summary" essay for you Create order

Mcdonalds in India †Case Study Free Essays

WALMART Group GMITE – Batch 6 Abhishek Agrawal Ajit Varghese Brijesh Chauhan Karthikeyan Palani Manendra Jain Nalukurthy Rajeshbabu Satish kumar Dosapati Sushma GN McDonald’s India A Locally Owned Company: McDonald’s is the world’s leading global foodservice retailer with more than 33,000 locations serving approximately 64 million customers in 118 countries each day. More than 80% of McDonald’s restaurants worldwide are owned and operated by independent local men and women. In India, McDonald’s is managed by two Indian entrepreneurs. We will write a custom essay sample on Mcdonalds in India – Case Study or any similar topic only for you Order Now Amit Jatia, Vice Chairman, Hardcastle Restaurants Pvt. Ltd. owns and spearheads McDonald’s operations in West South India. Hardcastle Restaurants was appointed Development Licensee for McDonald’s in India in 2010, a progression from Joint Venture partner. Vikram Bakshi, MD and Joint Venture Partner, Connaught Plaza Restaurants Private Limited, owns and operates McDonald’s in North and East India. Celebrating over 15 years of leadership in food service retailing in India, McDonald’s now has a network of over 235 restaurants across the country. Local Sourcing Is Key for Truly Indian Products: McDonald’s India is committed to sourcing almost all of its products from within the country. Prior to its launch, the company invested six years to develop its unique cold chain, which has brought about a veritable revolution in food handling, immensely benefiting the farmers at one end and enabling customers to get the highest quality food products, absolutely fresh and at a great value. McDonald’s India today has developed local Indian businesses, which can supply the highest quality products required for its Indian operations. Respect for Indian Customs and Culture: McDonald’s worldwide is well known for the high degree of respect to the local culture of each market it operates in. In line with this respect for local culture, India is the first country in the world where McDonald’s does not offer any beef or pork items. McDonald’s has developed a menu especially for India with vegetarian selections to suit the Indian palate and has also re-engineered its operations to address the special requirements of vegetarians. Special care is taken to ensure that all vegetable products are prepared separately, using dedicated equipment and utensils. This separation of vegetarian and non-vegetarian food products is maintained throughout the various stages of procurement, cooking and serving. So much so that the mayonnaise and soft serves are also 100% vegetarian and McDonald’s uses only vegetable oil as a cooking medium in India. An Employer of Opportunity: McDonald’s India is an employer of opportunity, providing quality employment and long-term careers to professionals across the country. The average McDonald’s restaurant employs 60-80 people from crew to restaurant manager. McDonald’s invests in its employees, leveraging world class-training inputs to create ambassadors of the brand and creating food service professionals with global attitudes. The brand currently has over 8000 employees in India. Quality, Service, Cleanliness Value McDonald’s is driven by the philosophy of Quality, Service, and Cleanliness Value for Money. This translates into a commitment to provide customers high quality products, served quickly with a smile, in a clean and pleasant environment at an affordable price. This effectively means that the McDonald’s menu is priced at a value that the largest segment of the Indian consumers can afford while at the same time ensuring that quality is not sacrificed for value – rather McDonald’s leverages economies to minimise costs while maximizing value to customers. Major issues ? NUTRITION Type of high fat, low fiber diet promoted by McDonald’s is linked to serious diseases such as heart disease, obesity and diabetes. The sort of diseases that are now responsible for nearly three-quarters of premature deaths in the western world. McDonald’s respond that the scientific evidence is not conclusive and that their food can be a valuable part of a balanced diet. Some people say McDonald’s are entitled to sell junk food in exactly the same way that chocolate or cream cake manufacturers do: if people want to buy it that’s their decision. But should McDonald’s be allowed to advertise their products as nutritious? Why do they sponsor sports events when they sell unhealthy products? And what on earth are they doing opening restaurants in hospitals? ? Ecological Sustainability Vegetarians and animal welfare campaigners aren’t too keen on McDonald’s – for obvious reasons. As the world’s largest user of beef they are responsible for the slaughter of hundreds of thousands of cows per year. In Europe alone they use half a million chickens every week, all from windowless factory farms. Is it acceptable for the food industry to exploit animals at all? Again, McDonald’s argue that they stick to the letter of the law and if there are any problems it is a matter for government. They also claim to be concerned with animal welfare. ? Deep Market Penetration In order to grow McDonald’s needs to expand to other cities and towns in India rather than concentrating in Delhi. Mumbai few other cities, For expansion to succeed, McDonald’s can no longer depends on its processing distributions centers in and around Delhi Mumbai, Given India’s poor transportation and road facilities, the logistic bottleneck of transporting food item from one place to other will add to the cost of its products, it needs to build new processing distribution centers in other cities for operational efficiency, this would require additional investment and cost can not be easily passed on to the consumers. Price increase is the last thing that McDonald’s can afford if it wants to succeed in India, Already for most of the people McDonald’s is associated with high proices. ? Adaptability of portfolio towards local needs Given India’s fragmented regional culture where no single food preference predominates, McDonald’s need to develop new product on regular basis. Developing new products adds complexity cost and raises the risks of errors. It also runs counter to McDonald’s culture and history. Yet if McDonald’s does not do it on regular basis, Company’s popularity will be short lived. It will be difficult for company to meet the range of different competitors, most notably the homegrown food chains which offers a variety of products at reasonable prices. ? CULTURAL SENSITIVITY( I feel this is a major issue) India is country with varying cultural diversity. The diversity reflects in eating habits with majority of population is vegetarian still a section of people with non-vegetarian food preference. India is land of spices. Indians like spicy food and prefer satellite joints as roadside food stalls. Usually home cooked food is preferred and dining out option is primarily reserved for special occasions. The food habits are also driven by the religious sentiments. In May 2001, a class action lawsuit1 was filed against the world’s largest fast-food chain McDonald’s, in Seattle, US. The lawsuit alleged that the company had, for over a decade, duped vegetarian customers into eating French fries2 that contained beef extracts. Minor issues ? ADVERTISING McDonald’s spend over two billion dollars each year on advertising: Using collectable toys, television adverts, promotional schemes in schools and figures such as Ronald McDonald the company bombards their main target group: children. Many parents object strongly to the influence this has over their own children. McDonald’s argue that their advertising is no worse than anyone else’s and that they adhere to all the advertising codes in each country. But others argue it still amounts to cynical exploitation of children – some consumer organizations are calling for a ban on advertising to children. Why do McDonald’s sponsor so many school events and learning programs? Is their Children’s Charities genuine philanthropy or is there a more explicit publicity and profit motive? ? ENVIRONMENT One of the well-known and sensitive question about McDonald’s is: are they responsible for the destruction of tropical forests to make way for cattle ranching? McDonald’s say no. Many people say yes. So McDonald’s sue them. Not so many people say yes anymore, but does this mean McDonald’s aren’t responsible? They annually produce over a million tons of packaging, used for just a few minutes before being discarded. What environmental effect does the production and disposal of all this have? Is their record on recycling and recycled products as green as they make out? Are they responsible for litter on the streets, or is that the fault of the customer who drops it? Can any multinational company operating on McDonald’s scale not contribute to global warming, ozone destruction, depletion of mineral resources and the destruction of natural habitats? Recommendation for Growth New Business Channels – Home Delivery, breakfast, extended hours and Drive-Troughs. As per estimates, home delivery can increase store sales about 15% and drive troughs by 50%. Attract College Crowd (Youth) – Similar to KFC â€Å"StreetWise† menu, which offers products to college students at affordable price. Employees and Customers – In India, McDonald’s employ 5,000 people and serves half a million customers a day via its 169 family restaurants. McDonald’s has 85,000 employees and serves 2. 5 million customers a day in the UK. Local Vegetarian Menu: In India, McDonald’s does not offer pork or beef-based products. Its menu is more than 50 per cent vegetarian. The fast food retail chain has separate production lines and processes for its vegetarian and non-vegetarian offerings. McDelivery Online – In India, McDonald’s first launched home delivery of meals in Mumbai in 2004. McDonald’s now has plans to launch web-based delivery service in India (across 75 McDelivery cities) in 2010, a pilot for which has already been tested by it in Hyderabad. The company hopes to add 5 per cent to sales via Web delivery. McDonald’s web-based delivery model will be based on serving the customer quickly wherein the drive time does not exceed seven minutes because its food has to be eaten within ten minutes of preparation. The footfalls in India are amongst the highest in the world, but the average bill is amongst the lowest. At present (March 2010), Domino’s Pizza (operated by Bhartia Group-promoted Jubilant Foodworks under a master franchise agreement) has a 65% market share in the home delivery segment. MFY (Made for You) food preparation platform – MFY is a unique concept (cooking method) where the food is prepared as the customer places its order. All new upcoming McDonald’s restaurants are based on MFY. This cooking method has helped McDonald’s further strengthen its food safety, hygiene and quality standards. McDonald’s has around 10 MFY restaurants in its portfolio. How to cite Mcdonalds in India – Case Study, Free Case study samples